Frequently Asked Questions

Have a question about our website?

How does the 'Sign me in automatically' work?

The 'Sign me in automatically' is optional, it saves your username and password on your computer and every time you access the page you will be automatically logged in.

What happens if I forget my password?

If you forget your password, please click on the 'Forgot your Password?' link of the front of the directory or on the sponsor login page. The password recovery email will be sent to the email address provided from your Contact Information. The email will contain a link which will redirect the user to the 'Manage Account' section, where the password can be updated.

How can I change my password?

After you are logged in, click on 'Account Settings' link, you will see the 'Current Password' field, type your current password in this field and your new password on the fields 'Password' and 'Retype Password', then hit the submit button.

How can I sign up for an account (member and visitor)?

To sign up as a member go to the 'JOIN' link at top menu, select one of the memberships levels (please note the each membership levels has certain features included), then click the trial button. Fill out all fields, write down your username and password for future reference, enter payment information for you and follow the steps to finish the process. Please make sure all of the information is complete and accurate, as you will be notified when your listing is approved or denied (and the reason why) within 72 hours. Incomplete listings will not be approve or appear on the website regardless of payment and/or membership. To sign up as a visitor go to 'SIGN IN' link at top menu, click the 'Register Tab' and fill out all fields and click in 'Register'.

Why am I receiving an 'Account Locked' message?

If you attempt to access your account and type in an incorrect password 5 times the account will lock for 1 hour. This is for security reasons.

Who can become a BGWP member?

The BGWP Membership is open to all Black women/girls who paint, those who want to learn from black women who paint, AND those interested in increasing their artistic and/or creative businesses.

How do I cancel my membership?

If you would like to cancel your membership, please fill out the form at www.blackgirlswhopaint.com/cancel.html and your account will be canceled and removed within 3 days.

What is considered a complete Listing in the Find A BGWP Directory?

Your name, high-quality photos of your art that support your offered services (categories), your location, tagline (summary description), your artist bio (description), search keywords, email, website, social media handles, and SEO details are required for your profile to be considered complete. If any of this information is incomplete or not included, your listing will not be included. Please, no explicit nudity or violence.

What information is required for the Events Directory?

A high-quality graphic/flyer of the event, tagline (summary description), event information (description), keyword search, social media pages (if applicable), website, venue location/information, start and end time, start and end date, and SEO information is required for all events. Please be sure to include ticket information (if applicable) and age requirement (if applicable).

Does BGWP take a commission from art sold or deals made via the website?

BGWP takes 0% commissions from any art sold or deals. All sales are made though the artist directly. As such, BGWP is not liable for the transportation, shipping, taxes, etc. related to any purchase of art or the redemption/use of deals..

What are the requirements to have my artwork in the Art For Sale Classifieds?

You must be a Premium or Deluxe Listing Member in order to submit your artwork to our Art For Sale Classifieds page. All available art for sale must be a high-quality photo of your original painting (not print or reproduction) with the outside background cropped out (only include the frame if applicable). You must include the name of the painting, summary description (dimensions, medium, and material), description (extended meaning/story behind the painting and whether or not shipping is included), price, contact name, email, website, location, and SEO information. All Art For Sale paintings must meet these specific requirements to ensure high quality and a variety of artwork is available, increase the chances of obtaining a sale, and BGWP brand alignment. We will not approve any grainy or pixelated photos of your artwork or artwork with explicit nudity or violence. Before deciding to submit, please take a look at our current collection (www.blackgirlswhopaint.com/art-for-sale/) for a good indication of the work we showcase. If your listing is not approved, you can adjust/complete the information, submit a different painting and information, request a downgrade. There are no refunds.

How do I upgrade my membership?

If you would like to upgrade or downgrade your membership, please fill out the form at www.blackgirlswhopaint.com/change-level.html.

My Listing Completion is not 100%, what am I missing?

Every box should be complete in order for your completion to be 100%. If you have 80% or 87%, your profile is complete, as no street addresses or location reference should be included in this directory. The Address, Address 2, and Reference Boxes will soon be removed because of this. Until, make sure every box but those 3 are filled.

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